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FAQs

Q. Are your Calming Beds and Blankets suitable for cats too?

A. Absolutely, our Calming Beds and Blankets are loved by cats too. Most cats will be comfortable with XS or S size.

Q. Are your beds and blankets machine washable?

A. For added convenience, our Calming Beds and Blankets are safe in the washing machine and dryer (Machine wash, gentle cycle. Tumble dry, low heat). To avoid matting of the fur and ensure longevity, it is important that the bed is thoroughly dried directly after washing.

Q. Can I track my order?

A. Yes, your order can be tracked by using the tracking number on our 'track your order' page. Please allow 3-4 working days for us to provide you with your tracking number which you will receive through your email.

Q. What is the best method to contact you if I need help?

A. You can either email us directly at hello@petsbedcentre.com or use 'contact us' form and our customer support team would love to help you.

Q. Where are you based?

A. We are based in UK, while our warehouse is based in China so we can process and deliver our products worldwide quickly and efficiently.

Q. Can I buy your products from pet stores?

A. Our products aren't available in pet stores.

Q. How can I pay for my order?

A. We accept all major credit and debit cards as well as Paypal. Our checkout is safe and SSL-encrypted to ensure maximum security while processing your payments.

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